A "Cube Farm" is another term for a cluster of cubicles in an office setting or call center environment. They look like an ant farm or bee nest, hiving productive little workers in their cells.

Monday, July 7, 2014

Manic Mondays



Do you know what I really hate? Not just hate, but loathe? Mondays. But what do I detest more than Mondays? Sitting in my gun metal gray cubicle, answering back to back calls on a Monday. All the crazies decide to come out to play. It’s like Free Cheese Day at the Soup Kitchen, EVERYONE shows up. It seems that NO ONE has taken their behavior modification medicine. I'm gonna nickname it, NO MEDS MONDAY'S!!! Seriously, Mondays on the Cube Farm is pure Hell.

Everybody, and I mean EVERYBODY, waits to call and dump all their problems on Monday. They probably decided to wait until the weekend is over cause they're too blazed (i.e. drunk and/or high) to call, or they think the call center is closed. Being too blazed or too lazy to check their bill, they don’t realize that my center is open. Unfortunately, we’re here 24 hours a day, 7 days a week, 365 days a year. So even when Jesus comes back, someone will be there to take your call.

Another reason I hate Mondays is that my fellow sheep are notorious for calling out! You wouldn’t believe how many stomach viruses and upper respiratory infections you can catch over the weekend. So now I have to hear incredibly annoying and IRATE customers yell at me all day about how long they've been holding to speak to a live person. I answer the phone, trying my damnest to interject peppy into my voice, and I immediately get, "I've been on the phone for 45 minutes!!" I'm thinking...So what?! I've been on the phone for 8 hours, what the hell are you complaining about?!!

I swear people are like 999 times ruder on Monday's. Everyone is pissed off, stressed out, easily aggravated and just plain ole shitty. Even my coworkers have an attitude! There is nothing more annoying than cranky sheep who have been herded back in from the freedom of the fields, for another hard day on the Cube Farm.

Monday's in general are the most fucked up days in the call center. And for those of you who don't work on Monday's.... You can kick bricks with an open-toed shoe!!!!!

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